Hamilton-based software developer WEL Technology has formed an alliance with SAP to integrate WEL's PV2 and SAP's R/3 products for the Australia and New Zealand market.
WEL Technology chief executive John O'Hara says the integration of the time-of-use PV2 billing software with the SAP Utilities Customer Care and Service (IS-U/CCS) solution will address the competitive challenges and operational issues facing electricity utilities in the rapidly deregulating Australasian environment. He says the pace of change is so fast and the competition so fierce that utilities have to offer high-speed customer-oriented solutions to survive. WEL's present relationships include working with JD Edwards and Severn Trent Systems in Australia and marketing directly to New Zealand.
PV2 is used by some major electricity utilities in New Zealand, the US, Canada and Malaysia for the billing and account management of their customers. Eight of the 10 largest electricity utilities in Australasia are implementing the SAP Utilities functionality.
Wel Technology is a subsidiary of power company Wel Energy.