New Zealand customers of Global One can now analyse their organisation's call patterns and online usage with the release of the company's innovative NetReport service.
The service, which was developed by the Global One Australia and New Zealand solutions group, enables customers to access NetReport using a standard Web browser. Once online they select from a menu the type of report they want and set the criteria for the search. For example they can run a report showing calls by country made by the Wellington office's administration department for the month of July.
With NetReport the firms calls can be tracked according to cost, country, duration or department.
Trevor Duff, managing director of Global One Australia and New Zealand, says finance, IT and marketing departments can utilise the service to analyse call and billing data.
This will allow analysts to manage the company's communication needs and also to more easily project any future re-quirements.
Global One is a joint venture between Deutsche Telekom, France Telecom and Sprint.
Details of the service can be found at www.globalone.co.nz.