Compaq New Zealand admits that losing the contract to supply Air New Zealand’s PCs will impact its market share but says it won’t knock it from the number one perch in New Zealand.
Air New Zealand is to gradually replace its Compaq PCs with IBM machines. IBM had also won the outsourcing contract to manage Air New Zealand’s mainframe and mid-range Unix systems.
The change has come about due to Air New Zealand’s acquisition last year of Ansett Australia, a large user of IBM for its PCs, minicomputers and mainframes. The company is gradually consolidating its IT systems as part of the merger.
Air New Zealand alone had at least 4000 Compaq PCs and 200 Compaq servers.
Compaq marketing manager Peter Wogan says Air New Zealand has not officially informed it of the change but the impact of losing Air New Zealand’s business will be short-term as it has picked up business elsewher, although he won't say with whom.
However, he believes Compaq will retain its position of top PC supplier in the country.
According to market researcher International Data Corporation (IDC), Compaq tops the ranking for corporate and consumer markets and all PC-based computers up to high-end servers. It has 21.5% market share, equating to 17,570 units. It is also number one supplier of desktop PCs, with 21.3% of the market, representing 14,098 units.