Recruitment agencies are the top source of IT staff, says analyst International Data Corporation. (IDC).
On average, IT bosses have to find about half their staff from agencies, says IDC Australia’s "Forecast for Management 2001" study.
Information chiefs found more than 60% of production and distribution staff from agencies, and 60% of their finance staff. The leisure and public sectors used agencies less, accounting for a third of these workers.
Internal promotions are a regular source of staff, responsible for about a 10th of IT workers. The internet remains way behind at providing 4% to 5% of staff.
IDC Australia-New Zealand End User Programme Manager Peter Hind says companies are scouting for outsourcing opportunities.
Areas likely to be outsourced include: education and training (44%), systems development (36%), technical support (28%) and systems maintenance (27%).
Areas likely to be kept in-house include: staregy development (88%), application processing (85%), call centre operations (83%), disaster recovery (77%), help desk (72%) and desktop management (71%).
IDC also says New Zealand IT workers are becoming more faithful, but not as much as their Australian counterparts.
From 1995 to 2000, the turnover of New Zealand IT staff varied between 23% and 33%, reaching a peak in 1998. Since then, staff turnover in New Zealand has fallen to the Australian level of 24.5%.