Advantage Group’s newly appointed managing director, Tony Bradley, will be taking a further look at the company’s “e-services” business.
But he can’t say yet whether there will be further changes following the review that resulted in the exit of part of the Glazier operation.
“I will be conducting a detailed examination of where all the constituent companies are at present,” Bradley says.
His assessment will focus on finances and strengths and possible weaknesses of the operations, he says. It will take some time for him to establish the causes of the company’s recent disappointing profit levels.
One factor he will be addressing are persistent shortcomings, aside from the temporary “growing pains that you’re bound to get when a company quintuples in size over two or three years”.
Bradley will be looking at the business processes for functions such as account management in the different units and establishing consistency. He will also explore ways for skills in the various constituent units to “leverage off one another”.
But Advantage “will not be backing out of the e-services business”, he says.
With long experience at NCR and AT&T, including the period when the latter briefly took over the former, he knows the businesses of electronic payment solutions, retail automation and portable terminals, which accounts for 75% of the Advantage operation.
“The e-services side is a bit more complicated,” he says. He was involved in e-services at Deloittes and when he left that company at the end of last year he was involved with software developer Clearfield. “I think I’m possibly the only person in New Zealand with experience in all four areas,” he says.
Before he was headhunted for his current position Bradley had “a curiosity about what was happening with Advantage … I wouldn’t say I had reservations about the company”. Once he was approached, “I did what ‘due diligence’ I could do on the group”.
“There have been significant issues with the group, and I’ve no doubt there will be further challenges. I get a buzz out of business management where I can see the results of what I’ve done,” he says.