A number of the modems have trouble with the plug connecting the modem to the power supply — on some models one of the pins from the modem has remained in the plug when it is disconnected.
“There is a potential risk of electric shock if someone touches the exposed plug while the power ... is still connected,” says Nokia operations manager Mike Youmans in a statement to modem users. Users are advised to leave the power plug in the modem and disconnect at the wall if they do need to disconnect the unit.
An inspection of modems will be carried out in the near future. Users will be contacted by Nokia to arrange a suitable time.
Users with questions can contact Nokia’s helpdesk on 0800 665-427.
The M1122 modem was introduced by Telecom in its second wave of modems for JetStream. The M1122 has four ethernet ports on the rear of the unit — the MW1122 has a wireless card instead.