Organisations that have stumped up for a .nz internet address have helped the country's domain name registrar, Domainz, to a $1.59 million profit.
Domainz released its annual report at its AGM last week. Revenue from .nz domain registrations was up 49% on the year before to just over $4.5 million. It will pay $275,683 of that to InternetNZ (formerly ISOCNZ, or the Internet Society), which owns Domainz.
The report dwells at some length on problems with the organisation's domain name registration system (DRS).
"Unfortunately it quickly became apparent after implementation that there were significant issues with the DRS that ... were causing problems," the Domainz chairman, Bob Gray, says in his report. An independent review of the DRS will be made public in a few weeks.
The report also talks about efforts to improve customer relations.
"A market research company has been engaged to undertake a customer satisfaction survey with the intention of ... monitoring changes in customer satisfaction over time," it says.
The chairman's report makes reference to time spent on the defamation case taken by former Domainz head Patrick O'Brien against ISOCNZ member Alan Brown, both sides of which Domainz helped fund.
The case had been "a significant distraction" and had been "at the expense of other, more fruitful endeavours".