Inland Revenue is seeking a combination of document management, records management and collaborative working software to assist the functioning of its policy advice division.
The organisation issued a request for proposals for such a system earlier this month. To date, the division has been using Microsoft Office software and Groupwise on a Novell network to organise and share its documents.
“The project is aimed at supporting the division’s role in providing tax [policy] and social policy to the government,” says IRD. “In performing this role the division relies heavily on the knowledge and experience of its staff, and wants to bring together information from different sources and better manage the information it has.”
Document management software would manage not only the team’s internally produced documents but also page images of documents giving the background to existing legislation. It is planned to include workflow and information-sharing tools to assist in the collaborative drafting and revising of policy documents.
The combination of information tools will be fronted by a “knowledge portal”, which will “provide a single, customisable point of access to all information sources”.
The chosen system or systems will be piloted for about six weeks within the policy division later this year, and if the pilot is successful, a similar concept is likely to be extended to other divisions within IRD.
“If they can fulfil requirements from a functionality and standards perspective, there is a high probability that any software selected will be flexible enough to handle the needs of other groups,” says Paul Ryder, IRD spokesman for the project.