E-government unit chief Brendan Boyle is not disappointed or surprised by New Zealand’s low ranking in the WMRC/Brown University survey of e-government progress.
The survey is “clearly comprehensive and a fair evaluation”, he says. “We’re 26th out of nearly 200; that’s well inside the top 20%.”
There is “a level of comfort for us” in seeing the factors that the analysts considered important, Boyle says — factors such as a single unified portal and the use of meta data underlying it. “That’s the road we’re going down.”
The survey also highlights that one of the hardest elements of e-government internationally has been getting services online, he says. The unit has an e-services project running now to identify the services currently offered by government, and prioritise them for conversion to online mode.