Tranz Link says it expects an investment of more than $1.2 million on New Zealand-developed software and Symbol handhelds to pay for itself in just a few months.
Tranz Link general manager of IT development Garry Collings was last week wheeled out as the reference customer for Christchurch-based iTouch at a company presentation in Auckland.
Collings says the company spent $500,000 on 340 handheld devices for drivers and $300,000 for 90 handheld devices for use in depots, to document deliveries. A further $430,000 was spent with iTouch on developing the related software. The systems were implemented over November and December.
Previously the company used paper-based systems, which included having a couple of staff constantly employed chasing up the paperwork. Now Collings claims hundreds of hours are being saved every month.
The iTouch PDAs, Symbol SPT1740’s, use Telecom's Fleetlink service for drivers and the 802.11 radio frequency in depots. Collings says CDMA, GSM and GPRS solutions were trialled but Tranz Link was not completely happy with existing pricing pack
Tran Link uses two iTouch-developed software systems: On Road, for drivers, and On Forward in the depot. Collings says On Road will provide a payback within three months. It can immediately record the pick-up in terms of kilogrammes and cubic metres, dangerous goods and hire equipment.
Altogether, this amounts to some 80% of the consignment note automatically recorded.
On Forward, with a nine-month expected payback time, manages all the consignment notes and helps Tranz Link fill its containers. This software handles loading, unloading and consignment splitting.
Christchurch-based iTouch, meanwhile, expects to increase staff numbers to about 85 as it further expands overseas.