Computerland replaces regional branches

Computerland is creating three new national business arms to replace its existing regional branches.

Computerland is creating three new national business arms to replace its existing regional branches.

Nationalised sales, service, and finance and logistics arms are being implemented for better supplier and customer access and to reduce duplication, says the Computerland.

CEO Chris Mackay says the change has been discussed by the executive over the past year and is directed towards improving national solutions and access for customers.

"Previously we had four regional offices reporting and dealing with customers and suppliers which led to some duplication. The new structure lets [customers and suppliers] access the right resources first time. In the past there have been instances where we felt we could have put a different skill set in front of them to improve engagement."

The newly-created national sales team will be led by Paul Morrison who currently heads the Christchurch operation. Nigel Blair, whose existing role is as head of the Wellington operation, will head the national services arm. The regional manager for the combined Auckland/Hamilton part of the business, Ross Jenkins, will now head the finance and logistics arm.

The restructure from four regional offices to three nationalised units could lead to two redundancies, according to Mackay, including the current CSO, Bill Armour, and the role of marketing manager currently filled by John Tolchard.

The national restructuring was only finalised December 7, but since then Mackay has been in contact with some suppliers who he says are responding positively to the change. Staff have also been supportive toward the restructuring, according to Mackay.

"It is a positive change. We're creating an uncomplicated process for delivering our solutions to the market."

Restructuring in to nationalised units is not the only significant change for Computerland this year, in July the company incorporated the Ceritas branding for itself and subsidiaries Turing Solutions, AppServ and SQL Services.

At the time Mackay also discussed strengthening the company's national network saying the branding would create "an identity in the market that truly reflects our considerable capabilities and expertise, and allows the whole group to leverage the coverage of Computerland's national network".

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