The ANZ Bank has adopted software from California-based NetIQ to monitor the performance of its servers, networks and desktops, following its company-wide upgrade to Windows 2000, scheduled to be complete by the end of this month.
Melbourne-based bank spokeswoman Charlotte Jones says the ANZ is particularly keen to use NetIQ’s AppManager to monitor Active Directory, a key feature of Windows 2000, and has ordered specific additional modules to monitor IIS, SQL and Exchange performance.
Regular parameters like server disk and memory use will also be covered.
The ANZ is a Computer Associates Unicenter TNG user, and also evaluated an equivalent CA product. NetIQ’s AppManager was chosen because of its immediate usability and flexibility. “It’s about the first product I’ve seen that really lives up to the ‘usable out-of-the-box’ hype,” Jones says. “And I’ve been in the IT industry for some time.”
The monitoring options available with the product were also important to its selection, she says, and its compatibility with TNG and other software was a factor.
The evaluation exercise was driven form Melbourne, but two technicians from the New Zealand side of the company were involved in that process and are working on implementation, Jones says.
NetIQ is a relatively new entrant in the Australian market, opening offices in North Sydney in 1998. According to company informatio, it has 100 "major" clients in Australia and New Zealand, including Suncorp Metway, Boral, Western Mining, Telstra and Unisys.