Te Puni Kokiri, the Ministry of Maori Development, is hoping to improve the way staff share ideas and information with a new web-based knowledge management system.
TPK general manager of corporate services Kim Bluett says the ministry was looking for an integrated records, document and library management system within a web-based environment.
It has chosen Livelink by Canadian company Open Text mainly due to the fact that it’s out-of-the box and easy to implement.
Systems integrators and OpenText distributor gen-i is taking a phased approach to the rollout with three individual projects based around specific modules: Livelink records and document management, Techlib and myLiveLink.
The records and document management phase aims to reduce complicated workflows into a single collaborative workspace.
In the second phase gen-i will use Open Text’s Techlib module to provide TPK with an online library, enabling staff to manage their library systems more easily.
Techlib will make the library system part of the collaborative knowledge management platform allowing users to share book reviews, recommend articles to colleagues or view digital content.
The final phase will be to redevelop the ministry’s intranet and provide a portal interface to Livelink using myLivelink. This will allow the organisation to navigate, access and customise a variety of internal and external information sources, team discussions and email.
The aim is to have the first users on the system by June and eventually have all 350 staff using the system.
Te Puni Kokiri would not reveal how much it is spending on the new system.
This is the first Open Text sale for systems integrator gen-i, which was appointed as sole Open Text distributor in New Zealand last November.
Open Text started out as a search engine company and moved into document management before coming out with its Livelink collaborative knowledge management platform.
Open Text’s vice-president for Asia-Pacific, John Armenakas, says typically LiveLink will provide a return on investment of three to four months, no longer than 12 months.
He says the majority of Livelink customers use the system on an intranet but can expand it to outside customers and partners with an extranet.