Vehicle Testing New Zealand has rolled out a fully XML-based point of sale system to its branches throughout the country.
The system, which integrates all functions of point of sale (POS), Eftpos and back-office financial applications, is running on 73 workstations at more than 55 VTNZ agents.
The XML interface allows the POS system to interact with third-party applications so that only one POS application is needed to handle all processes at the point of purchase.
VTNZ plans to integrate all its business applications into the POS front end over time, says VTNZ information chief Chris Hope.
The system can be operated remotely or connected to the VTNZ head office via the internet. It transfers transactional data from terminals to head office and maintenance data from head office to terminals without interrupting trading through the day using XML and a TCP/IP network.
Hope anticipates that the system will not only increase staff productivity but also improve customer service. Providing a single receipt for all functions, the system can also cater for multiple GST registration numbers for VTNZ, the Land Transport Safety Authority and VTNZ’s agents.
Hope says one of its advantages is the high degree of flexibility, which allows agents to offer different pricing or discounting policies and to create their own reports. This means it will be able to handle future business requirements such as custom developed vehicle inspection systems or new loyalty programmes.
The system was developed by Wellington-based POS and retail management system developer Fieldpine. It was implemented by Unisys in November, on time and within budget and sailed through the busy Christmas period with out any glitches, VTNZ says.
Unisys and VTNZ renewed an outsourcing contract last year for five years, which includes desktop, helpdesk and application support as well as server management and maintenance.