No customer impact after sackings: Telecom

The workplace misdeeds of six "senior" Telecom staff which led to their being dismissed early this month have not affected customers or their accounts, the telco says.

The workplace misdeeds of six “senior” Telecom staff which led to their being dismissed early this month have not affected customers or their accounts, the telco says.

The six were sacked for “abuse of company property and systems”, says public affairs manager Martin Freeth. A source told Computerworld that the offences involved playing online games from the workplace over international links and charging the traffic to customer accounts.

Freeth confirms that “there was some game-playing going on”, but denies the last part of the rumour.

“This was purely an internal matter between staff and the company and customers were not affected,” he says.

Over recent months Computerworld has received a number of reports from customers of unexplained traffic being clocked up on their JetStream DSL accounts (see Proposed laws won't catch disputed DSL data charges, Outages continue despite Telecom's claims and JetSteam is just hot air).

When Freeth was reminded of this last week, he said “I wouldn’t read too much into [the sackings] in the light of what you just said [the unexplained DSL usage]”.

He declines further comment, saying the privacy of matters between a company and its former employees legally has to be respected.

The matters were “very serious”, he says, and had a “financial impact” on the company.

The staff concerned were all in one business area of Telecom, but he declines to give any more detailed indication of their level in the organisation beyond the word “senior”.

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