Shark Tank: Say what?

User calls sysadmin pilot fish with a configuration request after he has accidentally deleted whole sections of a document: 'I want you to fix it so that I can't delete things.'

          "The change you made to the system over the weekend is making my program bomb off," programmer complains to sysadmin pilot fish. But Friday's system log shows the program got the same error before the system changes, fish points out. Programmer considers, then grumbles, "Maybe so, but today it's a lot worse."

          Support pilot fish at fleet management software vendor gets a call from a user: Her word processor can't read the text file created by the fleet management application. Just reassociate the file, says fish. "I don't know how," user says. Your network admin can show you, fish suggests. Sighs user, "I am the network admin."

          User calls sysadmin pilot fish with a configuration request after he has accidentally deleted whole sections of a document: "I want you to fix it so that I can't delete things."

          If the email says "I Love You," it's a virus, IT pilot fish warns users. Later that day, one user 'fesses up to reinfecting the network. "I thought I had virus-protection software on my machine," user says, "and I wanted to see what happened when it stopped the virus."

          Hospital IT pilot fish's new PDA application lets nurses select the time for an event or type one in. But nurse admin objects: "That's unrealistic and difficult to use." Any ideas? fish asks. Says nurse admin, "Could you make a big picture of a clock? Then we can pick the time by moving the clock's hands."

          C-Level exec asks IT pilot fish for a laptop and projector to do a presentation "and a fat cable to move the documents from my PC to the laptop." What do you mean, a fat cable? fish asks. "A fat cable," C-guy says. "As in, something to move a large document through from one side to the other. Do I have to be more specific than that?"

          Get specific with me: sharky@computerworld.com. You score a sharp Shark shirt if we use your true tale of IT life. And check out the daily feed, browse the Sharkives or sign up for Shark Tank home delivery at computerworld.com/sharky.

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