The Commerce Commission won't be launching a full investigation of US e-commerce website developer StoresOnline but will be keeping a "watching brief".
Spokeswoman Jackie Maitland says the commission has only had one complaint. "But that's not really enough to go on."
StoresOnline held a series of seminars in Auckland last month offering its e-commerce solution to New Zealanders wanting to build their own websites. Some attendees claimed that during one seminar StoresOnline appeared to pass off a local site (www.beerinmind.co.nz) as being developed using its application, when in fact it was created by Dunedin-based developer e-Media.
An Auckland-based reseller for e-Media laid the complaint with the Commerce Commission after attending one of the seminars.
"We've spoken with the ACCC [Australian Competition and Consumer Commission] and its US equivalent and there are no real concerns there, so we'll just keep an eye on this one," says Maitland.
She says if any customers do have complaints about the company they should contact the Commerce Commission directly.
"If someone does have concrete information or thinks they've been mislead, then by all means call us."