Shark Tank: Animal planet

This PC's trouble ticket says, 'Get the bugs out,' so support pilot fish pops the case off, powers it up and starts looking for incompatible hardware. 'Then I noticed some movement inside the PC,' says fish...

          This PC's trouble ticket says, "Get the bugs out," so support pilot fish pops the case off, powers it up and starts looking for incompatible hardware. "Then I noticed some movement inside the PC," says fish. "The hard drive began to warm up, which was apparently uncomfortable for the cockroaches living in the spaces around the drive. Guess I didn't take the trouble ticket as literally as I should have."

          Spotting a long trail of ants leading to a PC "coming in the far window, wandering along the wall, onto a partition, down to the floor, up a table leg, across the table and into a desktop" programmer pilot fish is about to use anti-ant goo when the PC's owner stops him. "Don't do that," says the owner. "Last month, I spilled a cup of coffee in that machine, and the ants are cleaning it up." Sure enough, three days later, the ants are gone on their own. Fortunately, says fish, "I managed not to have to tell the boss why we were leaving that ant trail alone."

          User at a remote site reports a dead mouse to the helpdesk. "I asked the standard questions: What happens when you move it? Is it connected to the computer?" says pilot fish. "The user got more and more agitated and eventually blurted out, 'You don't understand, there is a mouse on my computer, and it is dead!' I called the janitor," fish says, "and I'm just glad I didn't get to the question where I ask him whether its bottom looked dirty."

          Professor's computer won't start, so university IT pilot fish has him bring it in and spots the problem right away: "There were dead honeybees protruding from the power supply, and equally dead bees all over the bottom of the case and tucked into various nooks and crannies." Seems the prof left the PC running in a chilly remote office and the bees busily chewed through the ceiling to the warm PC and moved in. "At some point, they overpowered the power supply," says fish, "and it shut down."

          Tell me your tale: sharky@computerworld.com. You score a sharp Shark shirt if we use your true story of IT life. And check out the daily feed, browse the Sharkives and sign up for Shark Tank home delivery at computerworld.com/sharky.

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