The new head of IT services outsourcer Oxygen sees plenty of business in the region but doesn’t expect to it to be won without competitor resistance.Outsourcing is a mature market with 20% growth per annum foreseen in the region, says Mike Smith, who last week took over Carter Holt Harvey’s outsourcing IT services company.
“We’ll obviously have a lot of competitors; we don’t expect lunch on a plate.”
Smith sees significant “organic growth” through new business for the company in Australasia and the wider Asia-Pacific market in “high-level consulting in business process re-engineering”, as well as specific consultancy, implementation and hosting services on SAP.
He sees the ability to reference CHH’s own site as a crucial basis for that growth.
Smith moved into his new position from the post of Jade Software’s e-commerce chief. “What attracted me was the [ready-for-growth] phase Oxygen is in,” he says.
He was looking to move to Auckland from Christchurch anyway, he says. Nevertheless, he left Jade “with some regrets”, having been responsible for lots of new business and reorganisational work.
Oxygen employs more than 200 staff, including about 40 based in Melbourne.
Prior to several senior roles at Cardinal/Jade, Smith was strategic alliances and mergers and acquisitions manager for IBM New Zealand.