Internet users who begin to join up with the free ISP i4free but baulk at the extensive sign-up procedure are suffering software problems.
The company has emailed people who have downloaded it the executable file required to join the service with the following message:
"If you've downloaded and used our signup executable and then cancelled it without completing the signup procedure then you may experienced some problems using your browser afterwards. We apologise for this problem, it is a deficiency of the software used to create our signup application, and we did not expect it to have as large an impact as it seems to have had."
The i4free signup screen requires information on such matters as household income, marital status, educational attainment, employment, credit card use and pet ownership.
Unexpected i4free promotional messages received this week led some people to suspect that the i4free software was automatically mailing them to names in new customers' address books - a la viruses such as PrettyPark. It is not.
The message recipients are actually being spammed by their friends. The i4free signup screen prompts new customers to type in the names and email addresses of up to five friends - promising an extra entry into the draw for $5000 worth of travel from travel.co.nz for every name given.
The message sent out reads:
I have just joined i4free, a "free internet access forever" service and I think you should too!
When you join, the best part is, you are entered into win a holiday worth $5,000 from http://www.travel.co.nz/
You must be quick as this is only available for the first 8,000 people to join up.
Take a look for yourself, just visit http://www.i4free.co.nz/