The country's two largest ISPs have lashed out over the continuing failure to perform of the new Domainz Registry System.
Xtra is understood to be preparing a press release about various problems with the system, and Ihug director Tim Wood said this afternoon in a posting to the Isocnz newsgroup and mailing list that "unless we get the situation sorted, legal action is assured from this ISP."
At issue is one of the most serious flaws in the new system - its continuing failure to automatically notify name service providers of domain transfers.
Although Domainz CEO Patrick O'Brien has apparently promised ISPs that the problem was fixed, transfers today have not been notified, meaning the ISP formerly hosting the domain has not known to delete it from its name servers.
The practical effect of this is that if a domain is moved from, say, Xtra to 2Day.com, no Xtra customers can connect to sites associated with that domain. ISPs have been working amongst themselves to manually notify each other of the changes, as they did during the first week of the system.
Xtra performance manager Ted Grenfell said in a posting to the Isocnz list that Xtra customers and registrars have interpreted inaction on DNS changes as "Xtra refusing to action requests for removal" when in fact it was not being notified by the system.
Grenfell said Xtra was concerned at the damage to its reputation and would be making a statement "regarding this and other issues relating to the new DRS" today.
2Day.com managing director Peter Mott, a vocal opponent of the new system, says the failure of the DRS to notify such changes was building up problems over billing for services, with customers likely to be surprised in the next few months by invoices from service providers who had not registered the closing of their accounts for name service.