Document scanning specialist LaserFiche is making a stronger push into New Zealand, following the appointment of an Australia and New Zealand regional manager.
LaserFiche has also moved away from the proprietary base which, according to local chief Tim Dickinson, still holds back many scanned-document management systems from broad market success.
Its previous product line was based on the minority Pervasive database management system, but with the new release, LaserFiche United, “we are non-proprietary [being] based totally on Microsoft SQL Server”.
He acknowledges that in many minds Microsoft products would be the epitome of “proprietary” software. SQL Server qualifies as non-proprietary in a sense because so many widely used software products, Microsoft and non-Microsoft, interface smoothly with it, he says.
IT managers, Dickinson predicts, will also be more comfortable with a known product.
LaserFiche United is capable of importing purely electronic documents into the same repository as documents scanned in from paper, Dickinson says, “but our core competency is still the management of paper”.
The paperless business is still an unreachable ideal, he says, but much can be achieved in efficiency and openness by scanning in paper records, rendering them searchable, and encouraging customers and ratepayers to seek out information on the web.
A document scanned by LaserFiche is presented both as fully-searchable ASCII text and as a TIF image, preserving security and formatting.