Technical support person

I have gained my certification in MCP [Microsoft Certified Professional] (NT server 4 and NT Server 4 in Enterprise).

Dear What Am I Worth,

I am a statistics graduate. However, I have a great passion for computers (software and hardware). I have gained my certification in MCP [Microsoft Certified Professional] (NT server 4 and NT Server 4 in Enterprise).

I work for an Internet service provider as a technical support person (just to get an entrance in to the arena of IT). How long do I need to stay in my current job to gain enough experience to pursue a job as network administrator?

New kid on the block

Robert Walters IntelliMark replies: Most clients would look for a minimum of 12 months' technical support experience when looking for candidates for network administration roles. Working on a helpdesk for an ISP is an excellent way to gain experience. Try and gain your MCSE and or CNA while you are in your current role as this would make you a more attractive candidate to potential employees. A standard salary in Auckland for a helpdesk role is $30,000 to $35,000.

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Tags network administratorMCSEMCPcareersCNAtechnical support

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