Dear What Am I Worth,
I am 30, born in New Zealand but now living in London. I am a systems engineer, mainly server and network configuration and deployment, but I have extensive knowledge of desktop systems.
I have 12 months programming (Jade), eight months first level support (a hospital), 12 months 1/2/3 level system support and 18 months’ 2/3 level system support (London). I have worked in large government organisations, small business, a global corporate ISP and a global publishing house (website server support of 250+ servers). My qualifications are an MCSE NT, Certificate in Business Computing and 1.5 years of a BSc that I am finishing in London.
I have been involved in 3.11 to NT and NT to 2000 rollouts, had a lot of server support and am very experienced in desktop systems. I am good with mail systems and Compaq systems are a specialty.
Elan IT replies: Your experience in supporting users in large organisations, particularly the public sector, will hold you in good stead, although you may find the number of users much lower in New Zealand organisations. Local and regional councils, the health sector or governmental organisations tend to look for experience in a similar environment to their own. As an experienced desktop support person, you will probably attract a salary of around $40,000 to $45,000.