Reserve Bank fishes for knowledge management

The Reserve Bank is seeking to integrate at least some of its disparate document management systems, to bring as much as possible of its "knowledge" together in a single repository.

The Reserve Bank is seeking to integrate at least some of its disparate document management systems, to bring as much as possible of its “knowledge” together in a single repository.

But it is not clear at this stage what degree of integration might be possible, says the bank’s knowledge centre head, Liz Castle.

With the issue of a request for information (RFI), “we’re on a fishing expedition”, she says. “We’re not saying ‘we’re going to keep this and get rid of that’ yet.”

The bank has a DocsOPEN electronic document management systems, the RecFind application to manage its paper inactive and archival records, Novell GroupWise 5.5 email, Liberty 3, managing both hard copy and electronic information. The banks’ intranet, known as The Vault, uses HTML Transit as a publishing tool.

The current project is concerned to corral the electronic information, Castle says. “We do want something to manage the physical records, but we’re not trying to do everything at once,” though ideas for physical records management in the replies to this RFI would be useful, she suggests.

Collaborative efforts are welcomed. Suppliers are invited to “name any strategic alliances you have with other vendors whose product or products, when integrated with yours, will meet the required functionality”.

Management of email is an important facet. Like many organisations, the bank considers a lot of its information and knowledge-sharing is only expressed in writing as emails.

These should be captured and made easily retrievable, most significantly for legal purposes, but also to preserve the interchange of knowledge for the bank’s own later use.

Responses to the RFI are requested by today.

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