New Zealand organisations see savings on administration and ease of use as the chief benefits to be gained out of using recruitment software from Auckland-based StaffCV.
StaffCV’s same-name software was developed in Christchurch by Ceritas Digital for about $5 million in late 2000 to target the recruitment needs of the airline market. The software uses a job seeker’s “people skills” alongside qualifications and experience in evaluating them for jobs.
StaffCV software designer and chief executive Jason Kerr has now transferred the company operations from Christchurch to Auckland as the product gains ground in New Zealand. Meanwhile, the company has bought the Talent Engine psychometric testing evaluation tool from Carter Holt Harvey offshoot Mariner7 to integrate into its product.
The product was first launched in the US a year ago. Sales have been made to Australian airlines, including Virgin Blue and Qantas-owned Eastern Australian Airlines, in addition to airlines and hospitals in the US. As Computerworld reported in February, the airlines reported savings in recruitment spending of 30%, as CVs could be more quickly filtered; other administration savings added up to six figures, they claimed.
Tiffany Feron of the Ashburton-based Mid Canterbury Employment recruitment agency says the “absolutely brilliant” StaffCV should save her business the expense of employing a staff member, because it will “take a lot of the manual work out of the recruitment process”.
“The software will give us all the information we need,” Feron says. “It’s very user-friendly. We will set up a computer for people to recruit online and customers can do a psychometric test as well. We looked at a lot of different options and it just blew us away.”
“Users have full, secure control of all the website formatting, content and design without having to contact us or enlist IT help,” Kerr says. “As long as they can type, they are the website’s gurus.”
Counties-Manukau Sports Foundation operations manager Lynette Adams says StaffCV is “great so far” as it saves on administration and is simple to use.
“For someone not computer-literate, I have been able to get into the system and change everything,” Adams says. The customer support has also been helpful, she says.
Civil Aviation Authority senior HR advisor Glenn Shanks says he has yet to go live with his system, but says the software will be good for capturing details of technically qualified people.
Other New Zealand customers include Carter Holt Harvey, Mike Pero Mortgages, Mt Cook Airlines, Eagle Air, the Blind Foundation and South Auckland Ford.
The system was written in a Microsoft environment so users can easily switch to it, says Kerr. The front end to the present psychometric profiler is in Macromedia Flash. It can collect the necessary data from candidates in 10 minutes rather than the several hours Kerr claims other systems take. It uses XML for messaging.
StaffCV is looking at introducing a Microsoft .Net version of the software by the New Year, with Macintosh and Lotus Notes versions to follow. A Linux version may happen later. The company is currently working to integrate Microsoft’s Passport and instant messaging services to allow faster processing of job applications. It will do this by allowing instant updating by candidates of their details and chat facilities between applicants and employers.
“The typical [return on investment] for a company of 300 people is around eight months, and accumulative savings over five years tend to be in the hundreds of thousands for larger companies,” says Kerr.
StaffCV is owned by Christchurch-based Forte Solutions, which provides airline management software to Australasian airlines. The company is 80% owned by Kerr and other local investors.