Squirm and squabble

One of my spies was unable to reach American Express via the web, and after numerous attempts to talk to someone who knew anything, AmEx finally admitted the problems.

I went to renew the registration on my Harley last week, and while waiting in line I ended up talking and joking with a woman who has a Harley, too. I should not have told Amber about her. “What is her name, Robert? Did you get her number?” Amber inquired.

Telco squabble

Amber and I are not the only ones squabbling these days — AT&T and Pacific Bell are at it as well. The IT department run by one of my spies recently signed with AT&T for several new T1 data lines.

After the contracts were signed, the spy says that the line should terminate in the computer room of his company’s suite. Several weeks later, PacBell showed up to install the circuit, but stopped short at the first floor, refusing to extend it upstairs to the customer’s suite.

Apparently because of the feud, PacBell will not extend these circuits under any circumstances. It won’t even do it if the customer offers to pay it separately. It still sees it as AT&T’s circuit. Now my spy’s company has several T1s from non-AT&T ISPs, each of these was installed by PacBell, and this is the first time this has ever happened. The only option was to pay a third party to extend the circuit. You just gotta love these guys.

Who cares?

One of my spies was unable to reach American Express via the web, and after numerous attempts to talk to someone who knew anything, AmEx finally admitted the problems. But when my spy tried to tell the AmEx reps that after running traceroute and pinging them, there seemed to be a routing table issue in Phoenix, they just said thanks, and didn’t ask for any more info. Hmm, one would think they would be a little bit curious.

The continuing saga of cellular spam

Last month I reported that cellphone companies are in essence spamming customers by sending them voicemail messages and then charging them airtime minutes to listen to the messages. I subsequently reported that Verizon is forcing some of its users to migrate to Hotmail for their phone-based email. Well, one of my spies who was forced to make that migration says that Hotmail is now using the phone as yet another destination to which spam can travel. In fact, the Hotmail staff has been sending spam to the Hotmail address that is reserved just for my spy’s phone.

“All I want to know is if you got her number,” Amber demanded. “You’ll just have to trust me my dear,” I said to her with a smile. “Why won’t you just answer me?” she fumed. Because, it’s so much more fun to watch you squirm.

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