Toll free number portability finally achieved

Customers of TelstraClear will finally be allowed to keep their 0800 free phone numbers if they switch providers from Telecom.

Customers of TelstraClear will finally be allowed to keep their 0800 free phone numbers if they switch providers from Telecom.

Until now, customers with an 0800 number from Telecom weren't able to continue using them on any network other than Telecom - TelstraClear introduced its own numbering plan for free phone numbers under 0508.

However, it's long been a bone of contention between the telcos that customers weren't able to switch freely between the two.

Now, thanks to the introduction of toll free number portability, customers of either network can take their number with them should they move, says TelstraClear's public affairs manager Mathew Bolland.

"It works both ways - they can take 0508 or 0800 numbers across to the other telco."

Bolland says this doesn't mean the death knell for 0508 numbers as TelstraClear will continue to offer both those and 0800 numbers in future.

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