Aussie burger chain gains Kiwi smarts

Fast food chain Burger King is extending its use of Kiwi-developed business intelligence software across the Tasman after buying 55 of the burger outlets in Australia.

Fast food chain Burger King is extending its use of Kiwi-developed business intelligence software across the Tasman after buying 55 of the burger outlets in Australia.

Burger King NZ CEO Dennis Jones says he and the area managers of about 60 restaurants use Q4Bis, developed by Auckland software developers PST Software.

Last year Jones bought the Australian Burger King outlets, with an agreement to service the remaining 23 franchises. He runs both countries from Auckland.

He says he has been using Q4Bis, which will be rolled out to Australia next month, for about two-and-a-half years. Burger King uses the product to draw reports from its Great Plains ERP system and its point of sale system.

He says unlike other business intelligence products, managers don’t have to wait for days for records to be compiled.

“Our area managers out in the field use it and have never been trained. They can use it immediately.”

Jones uses the software to look at sales trends according to parts of the day, such as breakfast, lunch, evening, and track food costs on a daily basis.

“Every little bit of wastage adds up to thousands of dollars, which can add up to tens of thousands of dollars over a year.”

It is also used for marketing and to analyse the product mix.

“How various products are selling, how many sell after a promotion and how it affects our profitability.”

IT distributor Express Data is also expanding its use of Q4Bis from New Zealand to Australia, alongside the appointment of former New Zealand managing director Ian Jansen to the role of Australasian manager.

PST Software, meanwhile, has landed a Q4Bis deal with US LED manufacturer Lumileds.

It’s the second US deal for the company, the first being process management equipment and solutions provider Caltrol. PST last year began its push into the American market by attending a JD Edwards user conference.

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