It’s no secret that IT conspiracy theorists think perhaps Bill Gates is trying to take over the world, but now it seems that he just may have some clout in Latin America — kind of, anyway.
One of my spies reports that Microsoft’s Latin American division is honouring its employees when they reach 10 years, five years and three years of service. Most of these employees are listed on a Microsoft website as residents in South American and Central American countries. Interestingly enough, however, at least six of the employees have their country listed as “Microsoft”.
Country at stake or not, Microsoft continues to find more and more ways to force users to upgrade. The latest trick up the monopolist’s sleeve regards NetMeeting, according to a gumshoe of mine. The Windows XP version of NetMeeting is not as compatible with previous iterations as it should be.
“Sure, the basic see me and see him and our voices work fine ... but [it’s] not sharing anything,” the spy says. Whiteboarding, chatting and sharing an application apparently will not work. And with Microsoft Messenger, all they can do is type back and forth. The message I get is that users have to upgrade from Windows 2000 to Windows XP so that NetMeeting will work fully.
Despite recently snagging former Compaq CEO and Hewlett-Packard bigwig Michael Cappellas, troubled telco WorldCom is facing more than financial woes — namely customer retention. A spy of mine with a contract that is up for a WorldCom T1 line can vouch for that. He says he has been getting a number of calls from ex-WorldCom sales reps lately pitching him on competitor’s services, including one rep who is still picking up leads via his active WorldCom voice mailbox. To make matters worse, when my spy goes to the WorldCom “dstreet” website and attempts to call the toll-free number shown there, all he gets is a busy signal. Makes it kinda hard to get new customers and keep old ones, don’t you think?
As much as I hate to admit it, I suppose on some level I can relate to WorldCom’s struggle to retain people. “You need to start treating me better if you want me back,” Amber said. “I need some romance.”
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