Transport company Mainfreight is using learning management software to ensure its employees are trained to the standard of health and safely regulations.
The company, which trains 800 staff in areas as diverse as operating a forklift, transporting hazardous goods and manning a customer service desk, has implemented LMS (Learning Management System) by Ohio-based Pathlore to manage and track its training programmes.
“In the freight business we have people who have to have dangerous goods or forklift licences,” says Julie Lowe of Mainfreight’s human resources team. “We need to know whose licences are going to expire in six months and who needs to be retrained. The system will prompt us.”
Training programmes are both classroom- and computer-based, and delivered from within the company and by external trainers. Prior to LMS Mainfreight was using Pathlore’s older version of software, Registrar.
“When we originally bought it, we were looking for a training and development database,” says Lowe. “Other packages seemed to have a lot of HR components built in that we didn’t want. We wanted to be able to record all the individual training that we provided internally and externally.”
Lowe says the latest version, which is viewed through a browser, has improved search and reporting capabilities and makes managing training programmes easier. It also cuts down on time spent tracking employees’ progress.
Pathlore vice president of global operations John Martin says LMS, which claims 75 customers in the region, is aimed at large organisations with more than 1000 employees. Other New Zealand users are Bakers Delight and Air New Zealand. Bakers Delight has used Pathlore software to train more than 8000 people across Australia and New Zealand.
Pathlore grew out of a computer-based training system originally developed at the State University of Ohio philosophy department. Pathlore’s Asia-Pacific business is now run from Wellington. One-time owner Computer Associates still has a 20% stake in the company.