Firms keen on being council's backup

North Shore City Council says it's received a healthy response to a request for expressions of interest in providing remote hosted IT services.

North Shore City Council says it’s received a healthy response to a request for expressions of interest in providing remote hosted IT services.

The council is seeking to have its servers, backup and possibly its firewalls remotely hosted, says IS manager Tony Carpinter.

“It’s that layer of stuff — we want to move most of the equipment in our computer room to a more secure facility somewhere else,” he says.

“The interest from our point of view in remote hosting is partly that it will reduce disaster risk and also that if we don’t, we will have to further invest in our computer room, in air conditioning and power supply some time this year.”

The information request, which closed last month, attracted “quite a variety of players, large and small”, but it will be a while before a successful tenderer is selected.

“It’s early days yet.”

Carpinter says remote hosting of IS services isn’t unusual and would be regarded by the council as another outsourced service, an addition to several outsourcing arrangements already in place.

“Eagle Technology does our helpdesk and network and system support and manages our physical property records — they’re housed at Eagle, where they’re scanned into electronic form.”

Another outsourced service is the library system, which is managed by Datacom.

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