Palmerston North City Council recently decided that one of the keys to its “e-city Palmerston North” project would be a portal linking to all services – not just council services, but those relevant to the city as a whole, says Mike Manson.
"Entertainment, accommodation and other businesses will be included.”
The council’s IT team has been re-examining its direction, he says; one of the key priorities for the IT platform is a competent content management discipline and tools.
The existing website sometimes suffers from that bane of all public sites, out-of-date content, Manson says.
The current site has had a good response from the public, however. Pages most frequently visited include the job vacancies section and the street map.
The revamped site will be tested by consultation with the community at large and with local businesses.
In the longer term, Palmerston North is looking at a broader information management system, to include document management for “everything from CAD [computer-aided design] files to the brochures normally distributed to the public [in hard-copy form]".
Some of the information and meta-data involved in that exercise will be accessible through the website.
Other priorities include customer relationship management and a system to deal with applications for licences and permits.