Sixty billion emails will be sent daily worldwide in 2006, says IDC, up from 31 billion last year.
Slightly more than half of these messages will be person-to-person emails, the research company says. To get there with some sanity, though, email users will demand message filtering technology, says IDC, to winnow out low-priority messages like a farmer drafting sheep and to euthanise spam.
Why is email so popular? Meta Group says 80% of businesspeople it surveyed believe email to be more valuable than the phone for business communication and 74% of respondents believe being without email would present more of a hardship than being without phone service. This is because email facilitates communication with multiple parties, enables more rapid communication and generates a written record of the interaction.
Down-sides: spam, circulation of salacious content, destructive viruses and system failures, says Meta, as well as newer, malicious attacks such as denial of service and mail bombs. Those who choose the phone over email say it’s more personal, creates better context for communication and helps clarify the tone of messages.