IBM trims back ICMS layoffs

IBM says the redeployment of former developers of its telecommunications billing system, ICMS, at the company's former Petone office has been more successful than anticipated.

IBM says the redeployment of former developers of its telecommunications billing system, ICMS, at the company’s former Petone office has been more successful than anticipated.

The telco skills of at least 40 of them, “probably eventually nearer 50”, have been retained within IBM, says spokesman Jeremy Seed. As part of this the company has formed a new Asia-Pacific team of 17 people, which will do telecommunications and IT “troubleshooting” for IT customers.

Other ex-ICMS people have been “redeployed” elsewhere within IBM, particularly in its Global Services operation. It looks as though the number of redundancies will probably wash up at about 90, as against 140 positions disestablished when ICMS was sold to US company CSG last August, Seed says.

Auckland-based Teliss International, which provides technical and marketing support to CSG for the product, has also taken on about 15 ex-IBM ICMS staff, “and we’re likely to employ more”, says Teliss chief Allan Campbell.

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