Systems support engineer

I have a certificate in business computing and also the following industry qualifications: MCP+I, MCSE, and Citrix-Certified Administrator.

Dear What Am I Worth,

I am a systems support engineer for a large New Zealand IT services company. I have a certificate in business computing and also the following industry qualifications: MCP+I, MCSE, and Citrix-Certified Administrator. I am studying for a CCNA exam which I hope to sit and pass within the next fortnight.

I have five years' experience in a desktop support role, contracting for a handful of organisations, although the position I am in now is permanent.

In my current role I am a second/third-level desktop support engineer supporting about 200 Windows NT 4.0 workstations. I also support Citrix clients and administer Citrix Metaframe v1.8 Servers.

I also have experience in LAN design and implementation using 10/100BaseT (star) and 10Base2 (bus) topologies.

I have extensive experience supporting and administering Windows NT Server 4.0 and extensive experience with designing and/or implementing NT policies, DNS, WINS, DHCP, RAS and IIS 4.0. I obtained my MCSE in September last year.

Although I admit that my CCNA is a paper qualification not backed by any real-world experience implementing/supporting Cisco routers and WANs in general, I have managed to borrow a Cisco router from work and I am using virtual lab software to get practical experience in configuring routers.

No routing experience

De Winter International replies. With your qualifications and experience you can expect to earn from $65,000 to $70,000.

Submit your question to What Am I Worth?

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags careers

Show Comments
[]