The company behind the free ISP surf4nix has gone out of business, with its competitor i4free taking up most of its 18,000 its customers
A notice sent to surf4nix's customers this morning said the company was " no longer able to offer nationwide internet access" but Free Internet Access Limited (FIAL), the owner of i4free, is to provide service to them in the Auckland, Wellington, Christchurch and Hamilton local calling areas.
The customers covered by the FIAL offer will be able to keep their surf4nix addresses and are to be emailed by FIAL with instructions. A dedicated helpdesk for the surf4nix customers has already been set up on (09) 915 7585.
The message to customers says those outside the initial areas will get service from FIAL within two to eight weeks. The Auckland-based ISP Attica, which is part of the same CallPlus group as FIAL (and provides outsourced services to i4free) has offered them a deal providing 100 hours' access per month for $14.95 including GST, with the first month free.
FIAL is also introducing a browser-based webmail service so that all surf4nix users can continue to send and receive email.