Intel has launched a telephony and communications server comprising middleware developed by its Auckland-based Dialogic team.
Intel Communications Platform is a voice over IP-based telephony server which replaces a PBX telephone switch. It is based on Dialogic’s CT Media software, which is developed in New Zealand.
The server was launched in the US this month, but won’t reach New Zealand until some time in the first half of next year, when it will go through telepermitting to connect to the Telecom network. Dialogic partners have developed applications which run on the new server, such as IP telephony, unified messaging, call centre, fax, automatic speech recognition and auto attendant.
New Jersey-based Dialogic, which was bought by Intel in June last year, has had a Kiwi team working on CT Media since 1993. Since it was acquired the number of developers in that team has increased from 40 to 70 and will grow to 100 next year, says Intel New Zealand general manager Scott Gilmour.
The product is part of Intel’s strategic expansion from making computer chips to producing a range of application specific servers designed to let organisations conduct e-business. Intel is touting these servers as being "the building blocks of the internet economy".
Daniel Louppe, who heads Intel Media Services in Asia Pacific, says Dialogic is providing two critical technologies for this strategy. The first is smart communications I/O (input/output) technology, which provides standard API (application programming interface) for server products and the second is voice enablement.