Fujitsu New Zealand has developed a total cost of ownership measurement offering for small organisations that may be exportable.
Total cost of ownership (TCO) calculations are being increasingly recommended as a useful measure of the efficiency, effectiveness and return on investment of an organisation’s IT. But some of the software products and techniques used are expensive enough to be suitable only for “larger” organisations in the US, European or even Australian markets, Fujitsu says.
The company has changed the processes and products to make them more affordable and more quickly implementable within New Zealand-scale small and medium-sized enterprises, it says. Fujitsu aims its new offering at organisations with 100 to 1000 screens.
Distances from some customers and suppliers and the competitiveness of the market – a lot of companies in a small population – also mean a different local perspective on TCO and enterprise management centre (EMC) services, making them possibly more urgent and acceptable, says Fujitsu TCO consultant Jo Priddle.
But Fujitsu's international knowledge - and its experience with larger companies here like Air New Zealand - means it can implement international best practice in the techniques, says Chris Brice, general manager of services.
The TCO and EMC services are being supported here in association with Computer Associates – whose Unicenter TNG systems management product is extensively used in the proposed offerings.
As far as Fujitsu spokespeople are aware, New Zealand is the first country where it has implemented these services. They agree it might have export potential, through Fujitsu’s international operations, to other small and distant countries.
What about the many smaller operations in New Zealand with far less than 100 screens - and those who decide thay cannot afford and do not want "best practice"? The new offerings are probably not suitable, says outsourcing services manager John Fisher. "They are probably more in need of point solutions to specific problems."