- The Electronic Privacy Information Centre (EPIC) and Junkbusters have taken a privacy dispute with Amazon.com to the US Federal Trade Commission (FTC), asking for an investigation of the online retailer's operations, which EPIC and Junkbusters say violate trade practices and data-protection laws.
In London, Privacy International took a similar step this week, asking the UK data-protection commissioner to halt Amazon's UK affiliate from processing customer data until it complies with UK data protection law.
The groups have asked the FTC to prohibit Amazon from disclosing information about its customers without their prior affirmative consent, to require Amazon to offer its customers the option to delete all information about their identity and purchases, to require Amazon to tell customers upon request exactly what information it has disclosed about the customer to other companies and to provide complete access to the customer profile.
The Privacy International complaint charges that the company is in wilful violation of several requirements of the data protection law, including the obligation to show its UK customers all information held about them and to delete it on request. Privacy International director Simon Davies previously sent a formal letter to the data protection commissioner objecting to Amazon's transfer of customer data from the UK to the US.