Waitemata Health has opened a new information technology centre (ITC) as part of a $60 million upgrade of North Shore Hospital.
The new $600,000 ITC centre opened last week and houses 27 ITC staff and two computer trainers.
The ITC staff handle network helpdesk support, with half in first and second-line support roles. The remainder plan and upgrade networks and other infrastructure.
Overall, they cover the handling of the hospital's administration and finance, including patient records, for both north Shore and Waitakere hospitals.
ITC manager Ray Delaney says the purpose-built department operates 24x7, and looks after a medium-sized network of 38 servers, 2000 users, 1300 PCs and laptops as well as mobile phones and pagers. It uses Microsoft software throughout, running NT4 servers and clients, and Windows 2000.
The hospital is also experimenting with Compaq's version of the Pocket PC, the Ipaq, and plans trials of other handheld devices for taking patient notes and tranmitting details via wireless, similar to Middlemore Hospital.
"We are pretty much state of the art," Delaney says.