Outsourcing suffers from poor relations

Most companies are unprepared to properly manage the outsourcing vendors they hire and closely monitor their work, according to Gartner The research firm forecasts that by 2005, 70 % of companies will use more than three IT service providers for key projects but that less than 10 % of those will be prepared to effectively manage the outsourcers.

Join the newsletter!

Error: Please check your email address.

More about Gartner

Show Comments