AT&T warns Worldnet Service customers of e-mail scam

AT&T Worldnet Service, AT&T Corp.’s Internet service provider, is warning customers that they may have been targeted by an email scam designed to capture their credit card information.

AT&T spokesman Tom Hopkins said the company learned last Friday that some of its customers had received fraudulent emails purporting to be from AT&T Worldnet Service. He said the company then sent emails to its customers warning them about the scam.

Hopkins said the emails, which contain the subject line “Billing Update Requested (Urgent)” directed customers to a spoofed, or fake, Web site and asked them to supply their credit card information. Hopkins said the sender’s email address is either “att.billing@worldnet.att.net,” or “billing@worldnet.att.net.”

This scam is an example of “phishing,” using fraudulent emails to trick recipients into clicking through to a Web site that looks like that of a particular company, like AT&T Worldnet, and then duping them into providing their personal information.

Hopkins, who declined to say exactly how many customers had fallen victim to the scam, said AT&T has already taken the bogus Web sites down.

He also said AT&T would never ask for customers’ personal data by asking them to click onto a link in an email. Rather, he said the company would direct customers to AT&T Worldnet’s secure member Web site where they would log in with their user IDs and passwords.

Hopkins added that AT&T is working to protect its customers from similar scams in the future but declined to provide further details, saying scammers could use that information to their advantage.

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