Corrections goes TelstraClear, VoIP

The potential of its technology for videoconferencing is one reason the Corrections Department has chosen TelstraClear over incumbent Telecom as its telecommunications provider for the next six years.

The potential of its technology for videoconferencing is one reason the Corrections Department has chosen TelstraClear over incumbent Telecom as its telecommunications provider for the next six years.

"It was the flexibility of the solution, which will be a total VoIP environment," that won TelstraClear the business, Corrections IT manager Derek Lyons says.

"It gives us a lot of ability to look at videoconferencing."

The department has 230 sites around the country and is looking at videoconferencing as a way for staff in different locations to communicate, he says.

"The platform we had is separate voice and data, with traditional PABXs and with this deal, we get to upgrade the entire environment."

The new environment will be based on TelstraClear's private IP network and managed Cisco Avvid architecture and while IP Telephony is a relatively new technology, Lyons says it was the guarantees TelstraClear put in the contract that convinced Corrections it was the way to go.

"Part of it was that the vendor was willing to stand behind the technology and their ability to guarantee.

"We asked 'what are you willing to do re quality of service, uptime etc?'"

The deal is worth $30 million and will cover 4500 users at the department.

Another big win for TelstraClear is at the Christchurch City Council, which switched from Telecom to TelstraClear in April, netting $400,000 in savings.

Telecom has also won significant business in the past year, including a $60 million, five-year deal with Carter Holt Harvey in July and a $25 million, three-year deal, with two rights of renewal, with Tyco NZ.

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