A website which was re-directing visitors to the Body Shop website has been shut down after concerns from both the Body Shop and its competitor, Lush Cosmetics.
The site, at www.lush.co.nz, had nothing to do with the official Lush Cosmetics site, at www.lushnz.com, but when visitors went there, they were reportedly re-directed to the Body Shop website. The Body Shop has distanced itself from the bogus website.
That site has now been shut down following contact between The Body Shop and the site’s domain name holder, according to Body Shop NZ spokeswoman Shelly Mansfield.
"Until March 30 neither The Body Shop NZ or The Body Shop International was aware that the diversion had been created and can confirm that it had not authorised the connection to be made."
The matter was brought to Lush's attention by a customer who had visited www.lush.co.nz. Lush Australia spokeswoman Therese Waters says Lush attempted to contact the owner of the www.lush.co.nz domain name, Mark Fulton, without success until the site went down.
Lush is looking at taking international legal action, "but there's no way we can link it to The Body Shop unless we have some evidence he is linked to or was employed by The Body Shop".
Lush tried to buy the www.lush.co.nz name in 1999, Waters says but it was already taken and the company had to settle for www.lushnz.com.
The Body Shop’s Mansfield says "we are deeply concerned that there has been an attempt to bring our brand into disrepute in this way and we are conducting an investigation in which we will contact all parties concerned to establish the facts of the issue".