Infinity Solutions chief Stuart Robb says the IT services company’s sensible restructuring and “hard work” contributed a large part to its maiden profit for the calendar year 2003, but he does sense an upturn in the market helping that along.
After the sag following the jolt of Y2K, he believes the industry is back to a normal trading cycle. “I wouldn’t call it exactly a bullish market.”
The product market, with thin margins, is still sluggish, but if those products are built with consultancy, development and people skills into solutions, companies like Infinity will tap a more promising vein of income, he says. The company has reported an after-tax profit of $2.7 million on revenues of $66.7 million.
Infinity’s motto is to look after “people, process and technology”. This runs from organising workspace more efficiently through keeping track of IT and non-IT assets, to designing and providing IT systems.
All parts of the business contributed to the improved performance, Robb says.
A regional organisation has proved more effective, enabling staff to be closer to and more familiar with the customers in their area, he says.
Infinity has about 380 staff, mostly based in Wellington and Auckland, but also in Christchurch, Palmerston North, Hamilton, Timaru and Gisborne.