Dynalink users still no wiser on security flaw

Dynalink customers seem to still be in the dark over its DSL modem security flaw a week after Computerworld revealed the problem.

Dynalink customers seem to still be in the dark over its DSL modem security flaw a week after Computerworld revealed the problem.

A security flaw in the RTA020 and RTA210 models can expose the user’s JetStream user name and password.

Dynalink has put up a warning on its website telling customers to upgrade to the latest version of its firmware, though customers contacted by Computerworld were still unaware of the issue.

Christchurch language college Seafield School of English has one of the insecure models and has not been contacted by anyone regarding the problem. However, Seafield’s technical support contractor, Jeff Stevens, read about the problem in Computerworld and is working to replace the modem.

“They really should be doing more to warn people. It’s just not on putting it on the site and doing nothing else.”

The manager of Auckland Glass, who didn’t want to be named, also says he had no idea of the flaw.

“This is the first I’ve heard of it.”

He says the company will put the issue on the list for discussion as it does a telecommunications audit with its provider.

Auckland Glass’s JetStream log-in details, along with those of about 1200 other DSL subscribers with Dynalink modems, were discovered by an Auckland developer who did a SNMP (simple network monitoring protocol) scan.

Both Xtra and ClearNet have put warnings on their support websites.

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