New Zealand Computer Associates customers don’t appear too fazed by the departure of Sanjay Kumar from the post of chief executive and the management shake-up that has followed the US government’s investigation into CA’s accounting practices.
Transpower IT general manager David Gatland says he’s noticed big changes in CA during Kumar’s tenure as chief executive.
“I was a CA customer when Sanjay was appointed and he’s made huge changes.”
Gatland joined Transpower earlier this year after being in various roles at the Dairy Board and then Fonterra and says the Transpower role means going back to being a hands-on CA customer after a break of several years.
“My last few weeks’ experience with the company has been quite different to three years ago.”
He says the biggest change is the new licensing model introduced by Kumar. “They’re far more flexible in their licensing arrangements.”
Transpower still has some “traditional” licensing, he says. “But as we do development work, they’re far more flexible, whereas before you had to just buy it. They’re more amenable to incremental, progressive licensing.”
Gatland met Kumar at an executive retreat in Australia shortly after he was appointed. “The direction he was talking about was going to be a big ask for the company. You could have been sceptical about it, but [CA] has changed and you have to attribute that to him.”
Transpower uses CA Unicenter brand network management tools.
Brian Bernon, IT manager at law firm Chapman Tripp which uses CA’s eTrust antivirus software, says he believes the changes at the top at CA will have little, if any, effect on customers here.
“The organisation is robust enough and has enough channels that [the management changes] won’t have any influence in terms of support in New Zealand.”
Overseas, users also appear unconcerned about the impact of the changes.
A US user of eTrust antivirus said that there’s a good management team in place. “I don’t expect any disruption.” A senior IT staffer at a US university which uses CA products said “we purchase the product, not the people behind the product”.