UK communications solutions provider BT Group (BT) has recently reaffirmed its presence in South Africa (SA). The company, which focuses on global telecommunications and related value-added services — specifically managed voice services, contact centre solutions, and integrated data network services — says it has been operational in SA since 1995, but has considerably expanded its presence as from March last year. This, it says, was in order to complement its prior local wholesale and retail presence.
According to BT, with its focus on value-added solutions, the company is building its SA business development, outsourcing, and network management capabilities, and will also focus on increasing sales.
The company says it is currently doing business with 78 clients in 97% of African countries. According to Brian Armstrong, BT's regional director for Middle East and Africa, BT's strategic intent in Africa is to remain the international partner for African telecommunications service providers whilst growing its enterprise business in the region.
"In addition, we aim to contribute to the transformation of telecommunications and ICT services across Africa, and the consequential socioeconomic benefits which that brings," says Armstrong.
Says Armstrong: "We view our expansion in Africa and SA as an important element in supporting BT Global Services to become the true leader in delivering ICT services on a global basis. This is something that we will accomplish through expansion and development of our in-region presence, through leveraging BT's global capabilities, as well as through ongoing development of our African alliances."