Yellow Tuna warns of 'billshock'

Local developer focusses on typically New Zealand problem

Software developer Yellow Tuna Networks has launched two products in New Zealand that can help eliminate runaway internet bills.

The Mako-branded Super SME products have devolved from the company’s flagship product, which offers all-in-one ADSL internet modem, router, firewall and usage monitor, and has had success in the UK and Irish markets.

Super SME allows users to find out what’s going on in their network because the web-accessed secure servers provide warnings and cut-offs when there is severe data usage.

Yellow Tuna development manager Chris Nation says there is an applicance option for clients whose broadband services are delivered via ethernet.

“The most obvious benefit to a New Zealand users is that we can stop broadband 'billshock' through prearranged thresholds,” he says. “Billshock has seen ADSL customers receive telco bills of many thousands of dollars — $38,000 is the most I have heard of. Even overuse charges of a few hundred dollars are an unwelcome shock to a small business.”

A typical configuration of Super SME, comprising hardware, two years service and warranty extension, will costs $97 a month if the customer chooses to rent or lease the product. Outright purchase is $1999.

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Tags billshockYellow Tuna

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